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General Terms of Sale

Preamble

The company SARL LE BADUEL operates a hotel booking service on a global scale on site www.centralhotel-cayenne.fr and other websites connected. The Central Hotel Cayenne is an institution and commercial trademark of society SARL LE BADUEL. These terms and conditions of society SARL LE BADUEL called below the "Hotel" apply to all locations and subsidiaries.

1. Scope

These general terms and conditions apply both to all non-binding reservation enquiries and to binding reservations of rooms or congress or conferences using the Reservation system. You will receive and be required to accept detailed information and contract conditions that extend beyond the scope of these general business terms and conditions separately during the individual reservation and booking dialogues.

2. Content of service

The service is the provision and a contract for accommodation and travel service, which at a booking is made directly between you and the hotel you have chosen. You can pay the amount directly to the hotel confirmed. The rights and obligations under the contract of accommodation or travel exist directly and exclusively between the customer making the reservation and the hotel makes it the choice. In the case of a shorter duration of stay indicated in the valid reservation, the hotel reserves the right to adjust prices accordingly, adjustment is the reduced length of stay.

3. Booking conditions and process of reservation

3.1 Booking System with the Web form to "Reservation request" or "Pre-reservation"

The website www.centralhotel-cayenne.fr offers Internet users a system of "Reservation request" or "Pre-reservation" by web form. This system can send the necessary information to the e-mail reservation[@]centralhotel-cayenne.fr of the Service Booking Hotel. The owner receives the copy of the Reservation request of this booking request by email, only if the e-mail address given by the Holder is consistent and validated by the system.

To be accepted, this "Reservation request" must be confirmed by the booking service by return email to the email address specified by the Holder of the application within 48 hours of request. Only the email confirmation sent by the Reservation Service Hotel can actually conclude an agreement in standard booking, according to information provided by the Holder in its initial application and any amendments accepted under Hotel rental availability.

3.2 Communication banking information

For complete and guarantee the reservation request made by the web form with the Reservation Service Hotel, a phone record is required (see details in Art. 7.7 of the GTC). To this end, an indication of personal data (such as name, address, e-mail mail, phone number and / or fax number) and bank details or credit card Holder who makes the booking is essential since they are necessary to guarantee the reservation.

To ensure your privacy, all bank information about you is destroyed all our computer support after your stay. If you have a loyalty card, its number will replace that of your credit card to register and guarantee your reservation.

3.3 Standard hotel booking

The standard booking is normally maintained by the hotel until 18:00 (local time in French Guiana). In the case of non-submission of the client ("no-shows") prior to 18:00 (local time), the hotel concerned may charge you additional fees. Therefore, please consider the information relating to the Central Hotel Cayenne during the booking process. After 18:00, the reservation is not guaranteed. If the guest's arrival is only possible after 18:00 (local time), it must inform the hotel directly to the estimated time of arrival. It is possible that the booking conditions differ from the standard time of arrival. In this regard, there may be differences as to the standard arrival time is later (18:00). Please observe the detailed requirements of the Central Hotel reservation will be shown during the booking process as well as the written confirmation of your reservation. Reservations are secured by a credit card number are kept overnight.

3.4 Changes and cancellations

Cancellation must be made within 48 hours or through the online system or through the hotel or the Reservation Service of the Central Hotel or the Hotel, giving the code provided during the booking process. In the case of a cancellation by the customer directly with the hotel, only the Reservation Service Hotel is able to learn about potential problems regarding rental availability when the customer has made the cancellation or the status of the cancellation.

If the client wishes to change an existing booking made (rebooking) by contacting the hotel to this e-mail or phone, it must send the booking code at booking service hotel that has retained customer's personal data to make the change. The customer's rights to the abolition of its data under Article 8.7 of these Terms shall not be questioned so far.

The hotel reserves the right to cancel reservations that are not guaranteed by credit card and for which data were incomplete, unreliable or false evidence of the person making the reservation, or who wants to travel. This right is also valid for bookings from persons or records for which in the past, several no-shows "(not a client does not show canceled) were noticed. In both cases, the customer has no right to require that the booking be fulfilled.

3.5 Hotel categories and Tour Operators informations

The French classification of hotels by star was previously established by the services of Repression of Fraud responsible for awarding stars according to criteria as a repository and assigned a classification from 1986. This classification has been updated since the Act of "development and modernization of tourist services" of July 22, 2009, which provides for the use and affixing a new sign for specific tourist hotels, including the number of stars is issued by the Prefect, after consulting an independent private auditing firm accredited by the COFRAC, for a period of five years after which the hotel will be audited again.

This statement essentially informative about the standard of the Hotel is issued by local authorities and will have to evolve, based on criteria determined by the authorities in charge of assessing the tourist establishments. The old hotels claissification cease permanently in July 2012. Any other information or description about the Hotel given by the tour operators or tour operators also based solely on information provided by hotels.

3.6 Contractually agreed room prices

All prices are daily prices, which are updated and displayed at the hotel and costs that apply to all bookings made through the reservation system of the hotel.

Bookings are made at the daily rate, current and most advantageous offer by the hotel. This price is submitted directly by the hotel for the dates chosen, and is displayed in the name of the hotel. The rates for last minute, seasonal, weekend rates or special rates available at the Hotel are taken into account automatically during the booking.

The price is provided by the hotel and includes taxes and fees calculated by country. To the extent that taxes and fees are listed, the price is taxes and fees. The fee mentioned is subject to permanent change and can not therefore be mentioned only. Some indications of price in another currency may be subject to fluctuations in exchange rates. The reservation contract and accommodation and invoicing done directly with the hotel.

3.7 Grouping of identical individual bookings

If, due to individual bookings made in parallel or sequentially or booking multiple rooms in a single booking by a participant or a group of participants, a block booking is processed, the booking service from the Hotel is entitled to combine individual bookings in a group booking and change the booking conditions and cancellation. If the person making the reservation does not accept the new terms, the booking service from the Hotel reserves the right to cancel reservations.

Also, you can assign your claim to the travel service is reserved for another person without the express consent of the Hotel. To avoid misunderstandings or incorrect reservations, please make all additions, changes or cancellations (to the extent they are possible) online through the websites of the hotel, by e-mail to the address reservations [@] Centralhotel-cayenne.fr or directly from the hotel in case of emergency (see details in Art. 7.7 of the GTC).

3.8 Requests for reservation collective or via a third party

Our booking service allows the group booking or reservation for congress by third party service providers. When booking, the contract concerned is exclusively between you and the respective service provider. The other conditions listed here have no influence on the conditions applied to bookings made through a travel agent or tour operator that has its own conditions. Please refer as well to take note of special conditions or terms and conditions that apply to third party service providers like Travel agencies or tour operators.

After completing the application form online, your application is sent by e-mail via the reservation system of the hotel. The name of the Holder and personal data are transmitted to Reservation Service Hotel. Hotel submits directly to the Cardholder via e-mail sent through the system, corresponding to the bid request. If you choose to book the offer of the hotel, the hotel creates a binding order for the establishment of a reservation contract between you and the hotel (or service) and will contact you to ensure Book through your bank or credit card.

In the case of a booking made by a third party, the service will send you a relevant contract with its own booking conditions and cancellation. You must return to the Hotel signed. In case of cancellation, the service provider must, as is the Hotel, also be informed directly.

3.9 Enquiries telephone booking service Hotel

To make phone reservations with the Reservation Service Hotel, registration is required. To this end, an indication of personal data (such as name, address, email address and / or fax number) and possibly the bank account number or credit card holder is necessary, insofar as they are needed to guarantee the reservation.

The telephone registration by the service center of the hotel means that the customer accepts the conditions of participation of the hotel.

The verification of important data to authenticate the client so that it can make reservations, cancellations or changes to data. To this end, the number of customers booking code and personal information are required for cancellation. If the authentication data are not sufficient, the Hotel reserves the right to refuse to make reservations, cancellations or changes to data. The implementation of reservations, cancellations or changes data on the order of third parties is permitted.

Before the conclusion of a reservation, cancellation or modification of data by telephone, a new comparison of verbal data is performed. This comparison of data and the reservation, cancellation or modification of data may arise, shall be binding on the customer and are accepted at the end of the comparison of verbal data.

The Hotel can make reservations outside the Reservation system if the Hotel allows the Booking service. The customer will be notified individually and expressly agrees that the binding reservation for the customer is valid for the hotel, after a further confirmation of the Hotel with the changes. Group bookings made through the Reservation Service are not affected.

Last Updated on Saturday, 20 October 2018 09:20

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