| General Terms of Sale |
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| Written by Administrateur | ||||
| Saturday, 03 January 2009 05:49 | ||||
Page 1 of 2 Preamble The company SARL LE BADUEL operates a hotel booking service on a global scale on site www.centralhotel-cayenne.fr and other websites connected. The Central Hotel Cayenne is an institution and commercial trademark of society SARL LE BADUEL. These terms and conditions of society SARL LE BADUEL called below the "Hotel" apply to all locations and subsidiaries. These general terms and conditions apply both to all non-binding reservation enquiries and to binding reservations of rooms or congress or conferences using the Reservation system. You will receive and be required to accept detailed information and contract conditions that extend beyond the scope of these general business terms and conditions separately during the individual reservation and booking dialogues. 2. Content of service The service is the provision and a contract for accommodation and travel service, which at a booking is made directly between you and the hotel you have chosen. You can pay the amount directly to the hotel confirmed. The rights and obligations under the contract of accommodation or travel exist directly and exclusively between the customer making the reservation and the hotel makes it the choice. In the case of a shorter duration of stay indicated in the valid reservation, the hotel reserves the right to adjust prices accordingly, adjustment is the reduced length of stay. 3. Booking conditions and process of reservation 3.1 Booking System with the Web form to "Reservation request" or "Pre-reservation" The website www.centralhotel-cayenne.fr offers Internet users a system of "Reservation request" or "Pre-reservation" by web form. This system can send the necessary information to the e-mail reservation[@]centralhotel-cayenne.fr of the Service Booking Hotel. The owner receives the copy of the Reservation request of this booking request by email, only if the e-mail address given by the Holder is consistent and validated by the system. 3.2 Communication banking information For complete and guarantee the reservation request made by the web form with the Reservation Service Hotel, a phone record is required (see details in Art. 7.7 of the GTC). To this end, an indication of personal data (such as name, address, e-mail mail, phone number and / or fax number) and bank details or credit card Holder who makes the booking is essential since they are necessary to guarantee the reservation. 3.3 Standard hotel booking The standard booking is normally maintained by the hotel until 18:00 (local time in French Guiana). In the case of non-submission of the client ("no-shows") prior to 18:00 (local time), the hotel concerned may charge you additional fees. Therefore, please consider the information relating to the Central Hotel Cayenne during the booking process. After 18:00, the reservation is not guaranteed. If the guest's arrival is only possible after 18:00 (local time), it must inform the hotel directly to the estimated time of arrival. It is possible that the booking conditions differ from the standard time of arrival. In this regard, there may be differences as to the standard arrival time is later (18:00). Please observe the detailed requirements of the Central Hotel reservation will be shown during the booking process as well as the written confirmation of your reservation. Reservations are secured by a credit card number are kept overnight. 3.4 Changes and cancellations Cancellation must be made within 48 hours or through the online system or through the hotel or the Reservation Service of the Central Hotel or the Hotel, giving the code provided during the booking process. In the case of a cancellation by the customer directly with the hotel, only the Reservation Service Hotel is able to learn about potential problems regarding rental availability when the customer has made the cancellation or the status of the cancellation. 3.5 Hotel categories and Tour Operators informations The French classification of hotels by star was previously established by the services of Repression of Fraud responsible for awarding stars according to criteria as a repository and assigned a classification from 1986. This classification has been updated since the Act of "development and modernization of tourist services" of July 22, 2009, which provides for the use and affixing a new sign for specific tourist hotels, including the number of stars is issued by the Prefect, after consulting an independent private auditing firm accredited by the COFRAC, for a period of five years after which the hotel will be audited again. 3.6 Contractually agreed room prices All prices are daily prices, which are updated and displayed at the hotel and costs that apply to all bookings made through the reservation system of the hotel. 3.7 Grouping of identical individual bookings If, due to individual bookings made in parallel or sequentially or booking multiple rooms in a single booking by a participant or a group of participants, a block booking is processed, the booking service from the Hotel is entitled to combine individual bookings in a group booking and change the booking conditions and cancellation. If the person making the reservation does not accept the new terms, the booking service from the Hotel reserves the right to cancel reservations. 3.8 Requests for reservation collective or via a third party Our booking service allows the group booking or reservation for congress by third party service providers. When booking, the contract concerned is exclusively between you and the respective service provider. The other conditions listed here have no influence on the conditions applied to bookings made through a travel agent or tour operator that has its own conditions. Please refer as well to take note of special conditions or terms and conditions that apply to third party service providers like Travel agencies or tour operators. 3.9 Enquiries telephone booking service Hotel To make phone reservations with the Reservation Service Hotel, registration is required. To this end, an indication of personal data (such as name, address, email address and / or fax number) and possibly the bank account number or credit card holder is necessary, insofar as they are needed to guarantee the reservation. |
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| Last Updated on Sunday, 01 August 2010 04:10 |